Returns + Exchanges

 

 

RETURN POLICY

To return merchandise for a refund, please send the item back to: 

I AM MY CITY - 1401 W. Fort St.,  Unit #442001 Detroit MI 48244, via registered post.

Please complete the Return Form with your name and order number. Money will be refunded back into the account used to make the original purchase. Shipping costs are non refundable.

Items that have been worn will not be refunded unless a manufacturing fault is determined. Sale items will not be refunded unless faulty.

* Refunds are processed as reversals of the original payment, ie. If paid via credit card, we will refund to the same credit card. If paid via PayPal, we will refund to your PayPal account.

 

We cannot exchange or refund items purchased through our stockists or other online retail stores. Items must be returned to the original place of purchase.

 

* Gift Cards/e-Vouchers/Credit Notes are non refundable. If an item is returned that was originally purchased using either of these a reversal will be processed. We do not refund against Gift Cards, Credit Notes or eVouchers.

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